eServices Help

Matrix Platform Help

Please correct the following errors

This help form is intended only for access-related issues.

For any questions regarding your claim, such as filing a new claim, checking claim status, medical documentation, updating your address, or other claim updates, please log in to your account or call us at 877-202-0055.

Have the last four digits of your Social Security Number (SSN) and your date of birth (DOB) ready for authentication.

* Company Name:

* First Name:

* Last Name:

* Email Address (User ID):

* What best describes your issue?

1) I am having a problem creating an account.

2) I am having a problem logging into my account.

3) I am having a problem changing my password.

4) I need to update my User ID.

5) I need to update my Company Name.

* What is your Personal Email Address (User ID)?

* For verification purposes, what is your Date of Birth? (MM/DD/YYYY)

* For verification purposes, what is your Zip Code?

* What is your current Email Address (User ID)?

* What is your new Email Address (User ID)?

* What is your current Company's Name:

* What is your new Company's Name:

If your account is locked, please click here to reset your password and unlock your account. For other login issues, please provide a brief description of the problem.

If you have forgotten your password or your account is locked, please click here to reset your password and unlock your account. For other login issues, kindly provide a brief description of the problem.

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